Service Code: DCA-601 | Department: Drugs Department
Purpose:
The Retention for Allopathic Drugs Licence Sales service allows existing licence holders to apply for the retention of their allopathic drug sales licence through the e-District portal. This service is designed for:
– Current allopathic drug sales licence holders needing to retain their licence
– Businesses with active drug sales licences requiring continuation of authorization
– Authorized representatives managing licence retention for drug businesses
Required Information:
Mandatory Input:
– Existing Licence Number
Special Requirements:
– Active Licence: Must have a current, valid drug sales licence
– Automatic Data Retrieval: System populates all details automatically upon entering licence number
– Simplified Process: Minimal data entry required as most information is pre-filled
– Wallet Payment: Service charges deducted from operator`s wallet
Step-by-Step Retention Process:
1. Access the Portal: Go to Tamil Nadu e-District website
2. Operator Login:
– Enter correct login credentials (username and password)
– Click Login
3. Navigate to Service:
– Click on Services from the menu
– Select Drugs Department
– Click on DCA-601 Retention for Allopathic Drugs Licence Sales
4. Enter Licence Details:
– Enter your existing Licence Number
– Click Get Details
5. Verify Auto-Populated Information: System automatically displays:
– All licence details associated with the entered number
– Business information
– Owner/Applicant details
– Licence validity and specifications
6. Review and Submit:
– Check all fetched details for accuracy
– Click Submit application
7. Make Payment:
– System redirects to payment page
– Service charges will be shown
– Charges are deducted from operator`s wallet
– Confirm payment after checking details
8. Download Acknowledgement:
– Upon successful payment, download Acknowledgement Receipt in PDF format
– Receipt contains application reference details
Document Requirements:
Primary Requirement:
– Valid existing licence number (for system data retrieval)
Note: The process is largely automated with minimal document uploads required at initial submission stage. Additional documentation may be requested during processing if needed.
Payment Details:
– Payment Method: Operator wallet deduction
– Service Charges: Applicable fees as shown on payment page
– Government Fees: As applicable for retention service
After Submission:
– Acknowledgement Receipt: Immediate generation upon successful payment
– Application Tracking: Status can be checked through standard e-District tracking
– Processing: Application reviewed by Drugs Department authorities
– Notification: Updates sent through system notifications
Important Notes:
– Data Automation: All details auto-populate when entering valid licence number
– Pre-requisite: Must have active, valid drug sales licence
– Timely Application: Apply for retention before licence expiry
– Accuracy Check: Verify all auto-populated details before submission
– Wallet Requirement: Ensure sufficient balance in operator wallet for service charges
– Minimal Input: No extensive form filling required due to data automation
– System Integration: Seamless integration with existing licence database
– Retention Purpose: For continuing existing licence authorization
– Validity Extension: Process facilitates continuation of licence validity
Support Information:
– Help Desk Email: eservai_helpdesk@cms.co.in
– Toll Free Number: 18004251333
– TNeGA Address: No. 59, TNHB Building, Kavigar Bharathidasan Road
Apply Online: https://tnesevai.tn.gov.in
Assistance: Visit your nearest e-Sevai / CSC Centre
This guide is based on the Tamil Nadu e-District User Manual (DCA-601). Government of Tamil Nadu, 2019
